1. Shipping Policy
At Stovage, we aim to provide fast, reliable, and secure shipping for all orders. Below are the details of our shipping policy:
2. Shipping Methods
We offer various shipping options including standard and express delivery.
All orders are processed within 1-3 business days of receipt of payment.
Shipping times may vary depending on location, but generally take between 3-7 business days for domestic orders.
International shipping times may vary, depending on the destination country.
3. Shipping Charges
We offer free shipping on orders over Rs. 120 within the country.
A flat shipping rate will apply for orders below Rs. 120, and this will be calculated at checkout based on the delivery address.
For international orders, shipping charges will be calculated at checkout.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided tracking link.
5. Shipping Restrictions
We currently ship to all locations within Pakistan and select international destinations.
Please ensure your shipping address is correct at checkout. Stovage is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Damaged or Missing Items
If your item is damaged during shipment or is missing, please contact us within 7 days of receiving your order. We will work with you to resolve the issue.
Photographs of the damaged products or packaging will be required for a successful claim.
7. Delivery Issues
In case of any issues with the delivery (e.g., delayed delivery, lost items), please reach out to our Customer Support team immediately for assistance.
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