Shipping Terms & Conditions
1. Shipping Policy
At Stovage, we aim to provide fast, reliable, and secure shipping for all orders. Below are the details of our shipping policy:
2. Shipping Methods
-
We offer various shipping options including standard and express delivery.
-
All orders are processed within 1-3 business days of receipt of payment.
-
Shipping times may vary depending on location, but generally take between 3-7 business days for domestic orders.
-
International shipping times may vary, depending on the destination country.
3. Shipping Charges
-
We offer free shipping on orders over Rs. 120 within the country.
-
A flat shipping rate will apply for orders below Rs. 120, and this will be calculated at checkout based on the delivery address.
-
For international orders, shipping charges will be calculated at checkout.
4. Order Tracking
-
Once your order is shipped, you will receive a tracking number via email. You can track your order using the provided tracking link.
5. Shipping Restrictions
-
We currently ship to all locations within Pakistan and select international destinations.
-
Please ensure your shipping address is correct at checkout. Stovage is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
6. Damaged or Missing Items
-
If your item is damaged during shipment or is missing, please contact us within 7 days of receiving your order. We will work with you to resolve the issue.
-
Photographs of the damaged products or packaging will be required for a successful claim.
7. Delivery Issues
In case of any issues with the delivery (e.g., delayed delivery, lost items), please reach out to our Customer Support team immediately for assistance.